8upb Terms and Conditions

1 General Terms & Conditions

By using 8upb (hereinafter "the Platform" or "we"), you confirm that you have read and accepted these Terms and Conditions in full. These terms apply to all services, games, bonuses, and transactions on the Platform.

8upb's Terms and Conditions may be updated at any time. We will post a notice on the Platform when changes are made. Continued use of the Platform after an update constitutes acceptance of the revised terms.

To use 8upb's services, you must comply with all applicable laws in your jurisdiction. Accessing the Platform from regions where online gaming is illegal is strictly prohibited, and full responsibility lies with the user.

2 Account Registration and Usage Rules

To register on 8upb, you must provide accurate and complete information. Registering with false or incomplete information may result in your account being suspended or terminated.

• Each individual may register only one account. Opening multiple accounts is strictly prohibited.
• Keeping your account password and login credentials confidential is entirely your responsibility.
• Sharing or allowing others to use your account is strictly prohibited.
• If you notice any suspicious activity or unauthorized access, contact our support team immediately.
• Large withdrawal requests may be restricted until KYC (Know Your Customer) verification has been completed.

8upb may request a national ID, passport, or other proof of identity at any time for account verification. This process is carried out solely to protect your account and funds.

3 Bonus & Promotion Terms

8upb offers a variety of bonuses and promotions. Each bonus has its own terms, which are clearly stated on the respective promotion page.

• The welcome bonus is available to newly registered players only and applies to the first deposit.
• Wagering requirements must be met before a bonus can be withdrawn. This is typically 20–30 times the bonus amount.
• Winnings from a bonus may be forfeited if the wagering requirements are not completed within the specified timeframe.
• Multiple bonuses cannot be used simultaneously unless the promotion's terms explicitly state otherwise.
• 8upb reserves the right to cancel any bonus if evidence of abuse is found.

Cashback bonuses are credited directly to your balance and can generally be withdrawn without any additional wagering requirements. However, specific cashback promotion terms may vary.

4 Payment & Transaction Policy

8upb supports all major payment methods available in Bangladesh. All transactions are secured with SSL encryption.

• Minimum and maximum deposit limits are displayed on the payment page.
• Account verification must be completed before a withdrawal can be processed.
• Withdrawals are typically processed within 1–24 hours. Delays may occur on non-banking days.
• Your withdrawal method must match your deposit method — for example, if you deposited via bKash, you must also withdraw via bKash.
• If a suspicious transaction is identified, 8upb reserves the right to hold the payment until an investigation is completed.
• Suspected money laundering or fraudulent activity may be reported to the relevant authorities.

No charges are applied to deposits. However, fees imposed by the payment gateway may apply, subject entirely to the payment provider's own policies.

5 Gaming Rules and Fair Play

All games on 8upb are sourced from internationally certified providers. Every game outcome is determined by an RNG (Random Number Generator), ensuring complete fairness.

• Using any software to influence or manipulate game outcomes is strictly prohibited.
• Any technical issues that occur during gameplay will be resolved in accordance with the game provider's rules.
• In Live Casino games, the dealer's decision is final.
• Payouts for Sports Betting are processed only after the official result has been announced.

6 Responsible Gaming

8upb believes gaming should be purely a form of entertainment. We encourage all players to play responsibly.

• Players can set their own deposit limits, betting limits, and session time limits.
• You can use the self-exclusion feature to temporarily deactivate your account for a set period of time.
• If you notice signs of gaming addiction, please contact our support team immediately.
• If anyone under the age of 18 creates or uses an account, the account will be terminated and legal action may be taken.

For more information, visit our Responsible Gaming Page Visit.

7 Privacy and Data Protection

8upb takes the protection of your personal information extremely seriously. We never sell your data to third parties.

• Information provided at registration is used solely for account management and verification purposes.
• Payment details are protected with SSL encryption and are never visible to any staff member.
• Information may be disclosed to authorities when required by legal obligation.

For more details, visit our Privacy Policy Read.

8 Account Suspension and Termination

8upb reserves the right to suspend or terminate any account for the following reasons:

• If registration is completed using false or inaccurate information.
• Opening multiple accounts to abuse bonuses.
• Evidence of fraud, hacking, or platform manipulation.
• If money laundering or suspicious financial activity is detected.
• If identified as a person under the age of 18.

Players may request account closure at any time. Any withdrawable balance will be returned in such cases.

9 Dispute Resolution

If you have a complaint or dispute, please contact our customer support team first. Issues are generally resolved within 48 hours.

• If you are not satisfied with the support team's resolution, you have the option to escalate to a higher authority.
• In the event of a dispute over a game result, the game provider's logs and records shall serve as the definitive evidence.
• During a dispute, the account and associated balance may be temporarily suspended.

10 Right to Amend Terms

8upb reserves the right to modify, add to, or remove these Terms and Conditions at any time. Any changes will be clearly communicated on the Platform, and the "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the Platform after updated terms take effect will be considered acceptance of the revised terms. We encourage you to review this page regularly.